About us

CSS Pest Services Limited

A Derby-based company protecting homes and businesses nationwide, with environmentally conscious methods since 2011.

Proof over promises.

The company was founded in 2011 to give clients a pest control service that could explain itself. That still shapes the work: a qualified technician, a written finding, and a recommendation that prefers proofing and monitoring before chemicals.

Head office is at Suite 7, Keynes House, Chester Park, on Alfreton Road in Derby. From there, field teams cover domestic call-outs and commercial contracts across the UK. Wildlife protection, including ThinkWildlife practice and humane bird proofing, is part of the method rather than a slogan on the van.

2011

Year founded

RSPH

Level 2 minimum

Homes and sites

CSS Pest Services at an industry exhibition

How a visit is supposed to feel

1. Listen

We ask what you have seen, when it started, and who uses the space. Photos are welcome if you are not sure of the species.

2. Evidence

Technicians look for droppings, runs, nests and entry points, then record them. Commercial clients see the same notes in the portal.

3. Prevention

Treatment is paired with proofing and housekeeping so the building is harder to re-enter. That is the part that keeps the invoice from repeating.

Accreditations

Third-party checks, written in plain language.

These marks show that methods, training and safety have been assessed against recognised benchmarks. They help with tenders, reduce paperwork, and give clients a route of accountability.

BPCA full servicing member

Membership of the British Pest Control Association confirms pest-management competence, best practice and a link to government-endorsed quality through TrustMark.

TrustMark

The government-endorsed scheme for reputable trades. It covers quality, safety and customer care, with a clear path if work falls short.

SafeContractor

Independent health and safety assessment covering risk assessment, procedures and how teams behave on a client site.

Constructionline

Pre-qualification for contractors, checking financial standing, safety and quality so procurement teams can shortlist with less friction.

Think Wildlife

A commitment to rodent control that protects other wildlife, using responsible placement and non-target safeguards.

IPAF and wider training

Powered access, plus East Midlands Chamber membership and food-sector marks such as SALSA, sit behind the specialist and commercial teams.

What clients mention afterwards

★★★★★
“They treated a warehouse rodent issue without shutting the inbound docks. The report was ready the same afternoon.”
Logistics site, Midlands

★★★★★
“Bed bug work in guest rooms was discreet. Housekeeping knew exactly which rooms to prepare and when they could sell again.”
Hotel manager

★★★★★
“Gulls had taken the roof. Netting went in, the mess was cleaned, and the car park stopped being a complaint every Monday.”
Retail park owner